Important notice
These Terms and Conditions (“Terms”) govern access to and use of LoyalLegend.com, including all related pages, features, content, communications, and purchases offered by The Loyal Legend (“The Loyal Legend,” “Company,” “we,” “us,” or “our”). Terms and Conditions for e-commerce websites typically function as both a website use agreement and a contract governing product purchases, and strong agreements usually address pricing, payments, shipping, returns, liability, intellectual property, promotions, and governing law.[cite:3]
By visiting the Site, creating an account, placing an order, or otherwise using any part of the Site, you agree to be bound by these Terms and by any policies referenced in them. E-commerce terms are commonly presented in the footer, at checkout, and during account creation because clear presentation supports enforceability and transparency.[cite:3]
Owner details to complete before publishing:
This draft should be reviewed by a licensed attorney before publication because business-specific facts, product claims, shipping practices, and return rights can materially affect enforceability.
You represent that you are at least the age of majority in your state or territory of residence, or that you are using the Site with the involvement and consent of a parent or legal guardian. You may not use the Site for any unlawful purpose or in violation of any applicable law, rule, or regulation.
If you do not agree to these Terms, do not access or use the Site.
Loyal Legend operates an online store that offers apparel, accessories, and related branded merchandise for personal purchase, gift purchase, and other lawful consumer uses. Ecommerce Terms and Conditions normally describe the services provided and establish the rules for purchasing products through the store.[cite:3][cite:4]
Product availability, pricing, descriptions, color options, sizing, and site features may change at any time without notice, subject to applicable law.
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials, restricting access to your device, and for all activities that occur under your account.
You agree to provide current, complete, and accurate information and to update it when necessary. We may suspend or terminate accounts that contain false, incomplete, or misleading information or that are used in violation of these Terms.
4. Permitted and prohibited use
You may use the Site only for lawful, personal, and noncommercial purposes unless we expressly approve otherwise in writing. E-commerce terms often include prohibited-use clauses to stop copying, redistribution, misuse of site materials, fraud, and other exploitative conduct.[cite:3]
You agree not to:
- Copy, reproduce, distribute, license, sell, resell, or exploit any portion of the Site without prior written consent.
- Use bots, scrapers, data-mining tools, or similar methods to access or collect data from the Site.
- Interfere with Site security, operations, or functionality.
- Upload or transmit malware, malicious code, or harmful content.
- Submit false orders, fraudulent chargebacks, or inaccurate payment information.
- Use the Site in a way that infringes any person’s rights or violates any law.
5. Product information and availability
We aim to present product descriptions, images, measurements, availability, and pricing as accurately as possible, but we do not warrant that all information is error-free, complete, or current at all times. Product-information clauses are commonly included because products may differ slightly from how they appear online due to lighting, screens, materials, and other variables.[cite:3]
Actual colors, texture, scale, and fit may vary depending on your display settings and the nature of the materials used. Product listings, inventory, and purchase limits may be changed, restricted, or discontinued at any time.
Your submission of an order is an offer to buy. After you place an order, you may receive an email acknowledging receipt, but that acknowledgment does not mean the order has been accepted.
We reserve the right to refuse, limit, cancel, or reject any order for any lawful reason, including suspected fraud, pricing errors, product unavailability, suspected resale activity, or inaccuracies in billing or shipping information. If payment has already been captured for a canceled order, we will issue a refund to the original payment method unless otherwise required by law.
7. Pricing, taxes, and payment
Prices displayed on the Site are listed in U.S. dollars unless we clearly state otherwise. E-commerce terms generally should explain how prices are displayed, what taxes or fees may apply, accepted payment methods, and when cards are charged.[cite:3]
Applicable sales tax, shipping charges, handling fees, customs charges, or similar charges may be added at checkout or after checkout where legally required or clearly disclosed. We reserve the right to change prices, correct pricing errors, revoke discounts, and modify promotional offers at any time before order acceptance, subject to applicable law.[cite:3]
By providing payment information, you represent that you are authorized to use the chosen payment method and authorize us and our payment processors to charge the full amount due, including taxes and shipping charges.
We will make commercially reasonable efforts to process and ship orders within the timeframe shown on the Site or in your order confirmation, but all shipping and delivery dates are estimates unless expressly guaranteed. Shipping clauses commonly explain costs, delivery methods, estimated timelines, and the role of third-party carriers.[cite:3]
Risk of loss and title for products pass to you upon delivery to the address provided in your order, unless applicable law requires otherwise. You are responsible for providing an accurate and secure delivery address.
We are not responsible for delays caused by carriers, weather events, acts of God, labor disruptions, customs delays, government actions, or other events beyond our reasonable control. In the United States, the FTC’s Mail, Internet, or Telephone Order Merchandise Rule requires sellers to state realistic shipping timeframes and, if no timeframe is stated, the default rule is 30 days.[cite:3]
If a package is refused, unclaimed, returned due to an incorrect address, or undeliverable, additional shipping charges or restocking deductions may apply where permitted by law.
9. Returns, exchanges, and refunds
Returns, exchanges, store credit, and refunds are governed by our separate Return Policy, which is incorporated into these Terms by reference. E-commerce terms typically either summarize return/refund rights or link to a dedicated return policy because consumer laws can require specific disclosures and remedies.[cite:3][cite:5]
Unless a separate Return Policy states otherwise, items must be returned unused, unworn, unwashed, and in original condition with tags attached, subject to any non-returnable categories clearly disclosed at the time of sale. Final-sale, clearance, customized, worn, washed, damaged, or altered items may be ineligible for return except where prohibited by law.
Approved refunds will be issued to the original payment method unless store credit or exchange is selected and allowed by our policy. Original shipping charges are nonrefundable unless required by law or unless the return is due to our error.
10. Promotional codes and sales
Promotions, discount codes, giveaways, bundles, loyalty offers, and limited-time sales are subject to separate terms that may be posted with the offer. Promotion clauses usually address eligibility, expiration dates, usage limits, exclusions, and minimum-spend rules.[cite:3]
Unless otherwise stated, promotions cannot be combined, substituted for cash, applied to prior purchases, or used after expiration. We reserve the right to modify, suspend, or cancel promotions in cases of abuse, fraud, technical error, or legal necessity.
All content on the Site, including names, logos, trademarks, service marks, graphics, product designs, photographs, videos, text, software, layout, and other materials, is owned by Loyal Legend or its licensors and is protected by intellectual property and unfair competition laws. Intellectual-property clauses are a standard core section of e-commerce terms because they clarify ownership of website content and restrict unauthorized copying or redistribution.[cite:3][cite:8]
No right, title, or interest in any content is transferred to you except for the limited right to access the Site for personal, lawful use. You may not use our trademarks, trade dress, product imagery, or branding without prior written permission.
12. User submissions and reviews
If you submit reviews, comments, photos, videos, testimonials, feedback, suggestions, or other content to us or through the Site, you grant Loyal Legend a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from that content in connection with operating, marketing, and improving the business, subject to applicable law. User-generated-content clauses are commonly included to set contribution rules and to preserve the business’s right to remove harmful or misleading content.[cite:3]
You represent that your submissions are accurate, lawful, noninfringing, and do not violate any person’s privacy, publicity, intellectual property, or other rights. We may remove or refuse any content at our sole discretion.
13. Custom and personalized orders
If the Site allows made-to-order, embroidered, printed, monogrammed, or otherwise customized products, you are solely responsible for reviewing all spelling, sizing, artwork placement, color choices, and personalization details before submitting your order.
Custom or personalized items are final sale and noncancelable once production has begun, except where required by law or where the error was caused solely by us. You represent that any text, logos, images, or artwork you submit are authorized for use and do not infringe any third-party rights.
14. Third-party services and links
The Site may contain links to third-party websites, tools, payment processors, shipping carriers, social platforms, or other services that are not controlled by Loyal Legend. We are not responsible for the content, policies, availability, or practices of those third parties.
Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, ALL CONTENT, AND ALL PRODUCTS AND SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOYAL LEGEND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY OR RIGHT THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
To the maximum extent permitted by law, Loyal Legend and its owners, officers, employees, contractors, agents, affiliates, successors, and assigns will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of the Site or purchase of products, even if advised of the possibility of such damages. Limitation-of-liability clauses are a standard part of e-commerce terms and commonly exclude liability for customer misuse, third-party failures, and events outside the company’s control.[cite:3]
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to any product order will not exceed the amount you paid for the specific product giving rise to the claim. Some jurisdictions do not allow certain liability limitations, so some of these limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Loyal Legend and its affiliates, owners, officers, employees, agents, contractors, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the Site, your violation of law, or your infringement of any rights of another person or entity.
By using the Site or placing an order, you consent to receive electronic communications from us, including order confirmations, transactional notices, customer service responses, and updates related to your use of the Site. You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law.
Marketing emails and text messages, if offered, are subject to your consent choices and applicable unsubscribe or opt-out rights.
Your submission of personal information through the Site is governed by our Privacy Policy, which should describe how personal information is collected, used, disclosed, and stored. E-commerce Terms and Conditions are typically paired with separate privacy and cookie disclosures rather than replacing them.[cite:3]
If Loyal Legend uses cookies, analytics tools, pixel tracking, or targeted advertising technologies, those practices should also be disclosed in a Privacy Policy and/or Cookie Policy.
20. Marketplace sales and seller compliance
If Loyal Legend also sells products through third-party online marketplaces, those sales may be subject to the marketplace’s own rules, seller verification requirements, disclosure requirements, and enforcement procedures. Under the INFORM Consumers Act, sellers on covered online marketplaces may be affected when they meet the threshold of 200 or more sales and $5,000 or more in gross revenue over a continuous 12-month period on a particular marketplace, unless an exemption applies.[cite:15][cite:12]
For covered high-volume marketplace sellers, the marketplace may collect and verify bank, tax, and contact information, require annual certifications, and disclose seller identity and contact details on product listings or transaction records depending on revenue thresholds and applicable exceptions.[page:2]
Nothing in these Terms limits any obligations imposed by a marketplace, payment processor, or applicable law.
21. Suspension and termination
We may suspend, restrict, or terminate your access to the Site, cancel pending orders, or refuse future orders at any time, with or without notice, if we believe you have violated these Terms, engaged in fraud or abuse, created legal risk, or harmed the Site, our customers, or our business.
Any provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, liability limitations, indemnification, dispute provisions, and payment obligations.
These Terms and any dispute arising out of or relating to the Site or any order will be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law or nonwaivable consumer protection law requires otherwise. Governing-law clauses are a standard recommended section in e-commerce terms, especially for businesses that sell across state or national borders.[cite:3]
Before filing a claim, you agree to first contact Loyal Legend and attempt to resolve the dispute informally by sending written notice describing the issue and requested relief to the contact address listed on the Site. If the dispute is not resolved informally within 30 days, either party may pursue the matter in a court of competent jurisdiction, unless a separate arbitration provision is added here after legal review.
To the extent permitted by law, you agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
We may update or modify these Terms at any time to reflect changes to our products, practices, legal obligations, or operations. E-commerce terms commonly include an amendment clause and a “last updated” date so customers can identify the version that applies to a purchase or dispute
Updated Terms become effective upon posting to the Site unless otherwise stated. Your continued use of the Site after revised Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
These Terms, together with any policies or legal notices expressly incorporated by reference, constitute the entire agreement between you and Loyal Legend regarding the Site and supersede prior or contemporaneous understandings relating to the same subject matter.
Questions about these Terms should be sent to:The Loyal Legend, LLC
Address: 14211 S Michigan Ave Riverdale, IL 60827
Email: help@loyallegend.com
Phone: (708) 847-3766